Tuesday, May 13, 2014

Are You A Go-To Government Affairs Leader?

About eight years ago, while leading a government affairs team for a large company, I was also part of the management team that set operational policy for the legal department, despite the fact that I was not an attorney.  Leadership development was an important focus for the general counsel, and he shared with his management team an article from Corporate Counsel magazine entitled “Are you a Go-To Lawyer?” by Daniel DiLucchio. 

I mention it because the core competencies for becoming a “go-to lawyer” are just as applicable to government affairs professionals.  “Go-to lawyers are respectful yet not intimidated; confident but not arrogant,” DiLucchio notes.  “They are not only capable of understanding the client's objectives, but also genuinely try to help him achieve them.”

“Being a go-to lawyer isn't about being the most experienced, having the most responsibilities or holding the official client relationship roles,” he also states.  “Top performance is, instead, a matter of legal skill, creativity, engagement with the clients' problems, accessibility, enthusiasm, business savvy and good service attitude.”

It is not a revelation to anyone who works in the government affairs field that relationship development is an essential core competency.   Many government affairs professionals get hired out of government positions not only because of the knowledge they possess, but also because of the relationships they developed with key decision-makers.

But what many government affairs professionals that I speak with don’t fully grasp is that relationship development, like a coin, has two sides.  On one side are the people you need to know.  On the other side are the people that want to know – and need to know – you.

When your company or one of its lines of business is developing a new product or service, are you an integral part of the long-term strategic planning process, or do leaders come to you after the fact to “check-the-box” for compliance purposes?

When your trade association is going through a major mission change or reorganization, are you part of the team that shapes organizational strategy and culture, or are you on the outside of the information barrier, and presented with talking points after-the-fact simply to ensure uniformity of messaging?

When your client is under scrutiny by a federal agency or Congressional committee, are you asked to lead the strategy response, or are you simply given messaging points to deliver?

And when regulations or legislation are being drafted that impact your industry, do policymakers reach out to you for perspective and advice, or are you one of many seeking information and perspective from those policymakers?

The knowledge and social competencies that lead to desirable private sector government affairs positions are rarely enough to sustain our effectiveness in a highly competitive and rapidly changing marketplace.  There are many social people in the profession who struggle from the get-go to create real value for their organizations. 

The transition is particularly difficult for senior political appointees and congressional staff who, by nature of their previous title and position, are immediately identified as ‘go-to” leaders.  But when out of government, those titles and positions do not in and of themselves convey a “go-to” label. 

To paraphrase DiLucchio, go-to government affairs professionals are not anointed; they earn the moniker.  They become trusted sources of advice both internally to business and organizational leaders, and externally to policymakers.

To earn the moniker and become a go-to leader, government affairs professionals must excel at both sides of the relationship development coin.  That means being motivated and strategic about their roles and responsibilities.  And it means having both the politically savvy and firm grasp of the technical matters that people depend on for sound decision-making. 

About the Author

Vincent Randazzo is Principal and Founder of Capitol Knowledge, LLC, a government affairs and leadership development consulting firm.  He is a certified executive leadership coach, having completed an International Coach Federation-certified professional training program in Leadership Coaching for Organizational Performance.  Vince has more than 30 years of extensive professional, managerial and executive leadership experience in government, business and public policy.